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Tesla Powerwall 2 AC Owner's Manual PDF

Powerwall Warranty
Tesla Powerwall comes with a warranty whose term depends on the connection of Powerwall to the Internet. To secure the full 10-year warranty for Powerwall, it must be reliably connected to the Internet to allow remote firmware upgrades from Tesla. If an Internet connection is not established or is interrupted for an extended period, and Tesla is unable to contact you, the warranty may be limited to 4 years. For more information, refer to the Tesla Powerwall Warranty for your region at www.tesla.com.

Care and Maintenance
Environmental Requirements
Powerwall is capable of charging and discharging within the operating temperature range specified below. At the extremes of the temperature range, Powerwall may limit charge or discharge power to improve battery lifespan.

Powerwall System without Backup
About Powerwall
Powerwall 2 AC is a fully-integrated AC battery system for residential or light commercial use. Its rechargeable lithium-ion battery pack provides energy storage for solar self- consumption, load shifting, or off-grid use. The Gateway controls the operation of the system and allows remote monitoring of energy usage.

Monitoring Your System
Using the Tesla app, you can monitor system operation from your mobile device, including the following:

  • Real-time power usage
  • Energy consumption history
  • Relative amounts of energy used from solar, grid, and Powerwall storage 

Operation
The Gateway provides control and monitoring capability through the Tesla app. During normal operation, Powerwall is controlled by the Gateway, and the Powerwall On/Off switch should remain in the ON position. When troubleshooting Powerwall operation, it may be necessary to turn off Powerwall or refer to its LED indicator to confirm that it is operating properly.

In case of flooding:

  • Stay out of the water if any part of the battery, Gateway, or wiring is submerged.
  • Turn off Powerwall, then turn off the AC breaker to Powerwall.
  • Turn off the AC breaker to the Gateway.
  • If possible, protect the system by finding and stopping the source of the water, and pumping water away.
  • If any part of the unit was submerged, note the depth and duration of the flooding.
  • Contact Tesla Support to determine if the unit can be safely turned back on.
  • If Tesla Support has confirmed that it is safe to turn the unit back on, let the area dry completely before use.