Ecobee Smart Plug Instruction Manual
Smart Plug Instruction Manual
At ecobee, we’re not just all about thermostats – we’re about energy solutions. That’s why we’ve created Smart Plugs, WiFi-enabled electrical outlets that you can monitor and control from your existing Smart Thermostat and ecobee® Web Portal.

Step 1. Check Smart Thermostat Software
To use Smart Plugs, your Smart Thermostat needs to be running software version 2.4.0.298 or later. Software updates occur automatically when the Smart Thermostat is connected to the Internet. If you are running an earlier software version, contact ecobee customer service
Step 2. Install ZigBee® Module
To use Smart Plugs, you need to install a ZigBee Module in your Smart Thermostat. You only need one module per thermostat – it can be connected to an unlimited number of Smart Plugs. If you already have installed a ZigBee Module, you can skip this step
Step 3. Install Smart Plug Into Outlet
Plug the Smart Plug into a standard household electrical outlet, then plug in a light or appliance. Ensure that the switch on the actual light or appliance is left in the ON position. The Status LED should start Flashing (indicating that the Smart Plug is looking for a network to join). If the Status LED does not start flashing, press and hold the switch for 10 seconds.
Step 4. Set Up ZigBee Network
If this is your first Smart Plug you will need to set up a ZigBee Home Automation network with your ecobee Smart Thermostat. You can skip this step if you previously connected any ZigBee devices.
Step 5. Adding Smart Plug to Network
After you have set up your ZigBee network (step 4), you connect your Smart Plug to the Smart thermostat. The ecobee Smart Thermostat will scan the network and automatically detect any unconnected Smart Plugs.
The default name is the last 4 digits of the Smart Plug’s MAC address (a unique number printed on the back of each device). You can give it an easier to remember name (like “Living Room Light”). Providing your own custom name makes it easier to identify the plug, especially if you have mulitple plugs installed.
Managing Your Smart Plug Energy Usage
You can monitor and reduce your energy usage by using the Smart Thermostat’s energy management functions.
To access energy management functions:
- From the Home screen, press More.
- Press the Plugs button.
- Select More beside the plug you want to manage.
- Select an option:
Program - to follow your thermostat schedule. If you choose to follow the thermostat schedule, you only need to determine if you want the thermostat schedule, the plugs will follow suit.
Reports - You can view the hourly, daily and weekly electricity consumption of each plug.
Settings - You can rename the plug, change the default temporary your Utility issues a demand response event (note that you must be registered as part of a Utility program to receive demand response events).
Accessing Plugs From Personal Web Portal
You can control your Smart Plugs from your ecobee personal Web Portal. When you log into your web portal you will see a new Smart Plugs tab at the top of the page. It has 4 widgets: Plug Reports, Status, Preferences and Program. With these widgets, you have total control of your Smart Plug from anywhere with an Internet connection. If you have any questions, click the ? mark in the top righthand corner of the widget.
Identifying or Renaming a Smart Plug
By default, the name of a Smart Plug includes the last 4-digits of its MAC address. The Smart Plug’s MAC address is printed on the back of the plug. You may want to give your Smart Plug a more descriptive name (such as “Living Room”) in order to make it easier to identify.
You can rename a Smart Plug from its Settings menu on the Smart Thermostat or from the Preferences widget in your ecobee personal Web Portal.
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